Your personal data belongs to you. This Privacy Policy explains exactly what information 8ki collects when you use our platform, why we collect it, how we protect it, and what rights you have over it under Philippine data protection law.
We only collect what we need to operate your 8ki account lawfully
All personal data transmitted to and from 8ki is encrypted in transit
8ki does not sell your personal data to third-party advertisers
Access, correct, delete — you have eight data rights under Philippine law
Processed in line with the Data Privacy Act of 2012 (RA 10173)
Reach 8ki's Data Protection Officer any time via [email protected]
This Privacy Policy describes how 8ki ("8ki," "we," "us," or "our") collects, uses, stores, and protects personal information provided by players and visitors when they access or use the 8ki online casino and sports betting platform at 8ki.bio (the "Platform"). 8ki is committed to protecting the privacy and personal data of all Filipino players who trust us with their information.
This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC") of the Philippines. As a PAGCOR-licensed operator, 8ki also processes data in compliance with PAGCOR's applicable regulatory directives on player identity verification and anti-money laundering monitoring.
By registering an account on the 8ki Platform, continuing to use 8ki's services, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue your use of the 8ki Platform immediately.
For the purposes of the Data Privacy Act of 2012, 8ki is the Personal Information Controller responsible for the personal data collected through the 8ki Platform. 8ki determines the purposes for which personal data is processed and the means by which it is processed.
8ki has designated a Data Protection Officer ("DPO") in compliance with NPC requirements. The DPO is responsible for overseeing 8ki's data protection compliance programme, handling data subject rights requests, and serving as the primary point of contact for the NPC. Contact details for 8ki's DPO are set out in Section 14 of this Policy.
8ki collects the following categories of personal data from players and Platform visitors:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (PhilSys, Passport, Driver's Licence, SSS UMID, PRC ID, Voter's ID), KYC selfie photographs |
| Contact Data | Philippine mobile number (with +63 country code), email address, registered mailing address |
| Financial Data | GCash account number and transaction references, PayMaya account details, bank account number and bank name (BPI, BDO, Metrobank), deposit and withdrawal transaction records, account balance history |
| Account Data | 8ki username, account creation date, account status, login timestamps, Two-Factor Authentication (2FA) enrolment status, responsible gaming settings and limits set by the player |
| Gaming Activity Data | Game session records, wager amounts, game outcomes, bonus activations, VIP points balance, sports betting selections, win/loss history |
| Technical Data | IP address, device identifier, operating system and version, browser type and version, screen resolution, referring URL, session duration, approximate geographic location derived from IP |
| Communications Data | Support chat transcripts, email correspondence with 8ki, dispute submissions, feedback forms |
| Marketing Preferences | Consent status for promotional communications, email/SMS marketing opt-in or opt-out records |
8ki does not intentionally collect or process sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political opinions) except where expressly required by PAGCOR-mandated responsible gaming assessments and only with your explicit consent.
8ki collects personal data through the following channels and mechanisms:
8ki processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| Age and identity verification (KYC) | Compliance with PAGCOR licensing conditions and the Anti-Money Laundering Act |
| Processing deposits and withdrawals | Performance of contract; compliance with financial regulations |
| Providing access to games and services | Performance of contract |
| Responsible gaming monitoring and player protection | Compliance with PAGCOR responsible gaming obligations; legitimate interest in player welfare |
| AML and fraud prevention | Compliance with RA 9160 (AMLA) and PAGCOR directives |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Platform security, fraud detection, and abuse prevention | Legitimate interest in maintaining Platform integrity |
| Sending promotional communications (if opted in) | Consent (you may withdraw consent at any time) |
| Analytics and service improvement | Legitimate interest in improving the Platform |
| Compliance with PAGCOR reporting obligations | Compliance with legal obligation |
8ki does not sell, rent, or trade your personal data to third parties. We may share personal data only in the following circumstances and only to the extent strictly necessary:
8ki retains your personal data for as long as your Account is active and for the minimum retention periods required by Philippine law and PAGCOR regulations thereafter. The following general retention schedules apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to an identifiable individual. Where data has been anonymised, the anonymised data set may be retained indefinitely for statistical and analytical purposes.
8ki implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
8ki uses cookies and similar browser-based technologies to make the Platform function correctly, remember your preferences, and understand how players use the site so that we can improve it. The following categories of cookies are used:
8ki does not use third-party advertising or behavioural tracking cookies. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in to your 8ki Account.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 8ki. These rights may be exercised by contacting 8ki's Data Protection Officer using the contact details in Section 14:
Request a copy of the personal data 8ki holds about you, including the purposes for which it is processed and the third parties to whom it has been disclosed.
Request that inaccurate or incomplete personal data about you be corrected or updated. You can update most account details directly through your 8ki Account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to 8ki's legal obligation to retain certain data under PAGCOR and AMLA regulations.
Object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to 8ki demonstrating compelling grounds.
Request restriction of processing where you contest the accuracy of data, where processing is unlawful, or where 8ki no longer needs the data but you require it for legal claims.
Receive your personal data in a structured, commonly used, machine-readable format and request that it be transmitted to another controller where technically feasible.
Where processing is based on your consent (e.g., marketing communications), withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
Lodge a complaint with the National Privacy Commission if you believe your data rights have not been respected. The NPC is the independent regulatory body for data privacy in the Philippines.
To exercise any of these rights, submit a written request to 8ki's Data Protection Officer at [email protected]. 8ki will acknowledge your request within 5 business days and aims to fulfil requests within 30 calendar days, or within the extended period permitted by the NPC where processing is complex. 8ki may request proof of identity before fulfilling a request to protect against unauthorised access to another person's data.
8ki enforces the 21-year age restriction through KYC identity verification at registration and prior to first withdrawal. Where 8ki discovers that personal data has been provided by or on behalf of a person under 21 years of age, 8ki will immediately close the Account, refund any remaining real-money balance to the originating payment method, and delete all personal data associated with the Account, unless retention is required by PAGCOR regulations or the AMLA.
If you believe a minor has registered an account on the 8ki Platform, please notify 8ki's DPO immediately at [email protected] so that appropriate action can be taken without delay.
8ki's primary data processing infrastructure is located within the Philippines. Certain technical service providers — including cloud hosting platforms, cybersecurity monitoring services, and identity verification partners — may process data in data centres located outside of the Philippines. Where such cross-border transfers occur, 8ki ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act, including:
8ki does not transfer personal data to jurisdictions with materially weaker data protection standards than those in force in the Philippines without implementing the safeguards described above.
8ki reserves the right to amend this Privacy Policy at any time to reflect changes in applicable Philippine law, NPC guidance, PAGCOR requirements, or 8ki's data processing practices. Where changes are material — affecting how your personal data is used or your rights over it — 8ki will provide at least 14 calendar days' prior notice by publishing the updated Policy on the Platform and, where practicable, notifying registered players by email.
The effective date and version indicator at the top of this page identify when the Policy was last revised. Your continued use of the 8ki Platform after the effective date of a revised Policy constitutes your acknowledgement of and agreement to the updated terms.
The current version of this Privacy Policy is always accessible at 8ki.bio/privacy-policy. We encourage you to review this page periodically.
For all privacy-related enquiries, data subject rights requests, or to report a suspected data breach involving your 8ki Account, please contact 8ki's Data Protection Officer through the following channels:
8ki's DPO will respond to all privacy enquiries within 5 business days. For data subject rights requests, 8ki will provide a substantive response within 30 calendar days of receiving a complete and verified request.
If you are not satisfied with 8ki's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC accepts complaints from data subjects and has authority to investigate and impose sanctions on personal information controllers who breach the Data Privacy Act.
256-bit SSL encryption, NPC-compliant data practices, and a PAGCOR-regulated platform — 8ki takes your privacy as seriously as your gameplay. 500+ games, GCash payouts, and 24/7 Filipino support await. For players 21 and above only.
🔞 8ki Casino is strictly for players 21 years old and above. PAGCOR regulated. Play responsibly.